1. The jjboats.pl website (hereinafter referred to as the "Portal") is owned by BEST, entered into the Central Register and Information on Economic Activity (hereinafter referred to as the "Service Provider").
2. These Regulations (hereinafter the "Regulations") define the terms and conditions for the provision of services by the Service Provider by electronic means:
a) intermediation in booking entertainment or recreational services provided to the recipient by a third party (hereinafter "the Provider's Attractions"),
b) ordering entertainment or recreational services provided to the recipient (client) directly by the service provider (hereinafter "Service Provider's Attractions").
3. These Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services. The regulations are made available on the jjboats.pl website in a form that allows for its storage and reproduction in the ordinary course of activities (in the format of an HTML document).
4. The Service Provider may also provide other services in the Portals. These services will be governed by separate regulations. To the extent not regulated by the above-mentioned the provisions of these Regulations shall apply.
5. The contract for the provision of services (Attractions) is concluded when the service provider's bank records the advance payment or the reservation fee (first payment) made by the service recipient in accordance with the provisions of these Regulations.
6. The Service Recipient (customer) using the attractions on the portal is obliged to provide the necessary information correctly and in accordance with the facts for the proper and safe implementation of the Attraction, therefore liability for the consequences of irregularities and damage resulting from improper, incomplete or inconsistent with the service recipient bears the truth of completing the order form.
7.By paying a deposit or booking fee for a given attraction, the service recipient (client) confirms that he has read its details and made sure that all persons declared and participating in the Attraction can use it, in particular in terms of age, health or condition psychophysical.
8. The Service Recipient (client) undertakes to inform all participants of the Attraction about its details and risks related to its implementation before its commencement.
The Service Provider is not liable for the consequences of the Service Recipient's failure to comply with the above obligation.
9. All participants of the Service Provider's and Provider's Attractions must be of legal age and have valid medical insurance in the territory of the Republic of Poland. Responsibility for the truthfulness and correctness of the reported data of Attraction participants rests with the recipient (client).
10. The Service Recipient (client) and the Attraction participants reported by him / her take part in it voluntarily and at their own risk, therefore the service provider recommends purchasing accident insurance, adequate for the selected type of Attraction.
12. The offer and the prices of the Attractions provided on the Portals are for information purposes only and do not constitute an offer within the meaning of Art. 66 § 1 of the Civil Code.
II. DEFINITIONS
1. Attractions - Attractions of the Provider or Attractions of the Service Provider presented on the website.
2. Attractions of the Service Provider - entertainment or recreational services provided by the Service Provider or subcontractors.
3. Attraction Provider - an entity providing directly on its own and on its own
responsibility for the Portal user for transport, entertainment or recreational services.
4. Provider's Attractions - entertainment or recreational services booked with the Attraction Provider through the service provider.
5. Recipient or User or customer - a natural person using the Attractions for purposes not directly related to the business or professional activity, obliged to comply with the Regulations, acting on behalf of himself and other participants of the Attractions when concluding a contract with the service provider.
III. HARDWARE CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES
1. The technical requirements for using the services presented on the Portals are as follows:
a) connection to the Internet, b) a web browser that enables the display of hypertext (HTML) documents linked in the Internet via the web service www.
2. In order to properly use the services, the customer should have computer hardware and software that meet the following minimum requirements: a) Internet Explorer, version 6.0 or higher. or Firefox version 2.0 or higher. b) monitor with a minimum resolution of 1024 × 768 c) Cookies and Java Script enabled. If the service recipient uses hardware or software that does not meet the technical requirements set out above, the service provider does not guarantee the proper functioning of the website and stipulates that this may have a negative impact on the quality of the services provided.
3. It is forbidden for the service recipient to provide illegal content, as well as to take actions that may cause disruptions or damage to the website. If the service provider receives notification or reliable information about the unlawful nature of the stored data provided by the recipient, the service provider may prevent access to this data. The service provider is not liable to the recipient for damages resulting from preventing access to illegal data.
4. The Service Recipient may use the services anonymously or using a pseudonym, unless the property of the service requires specific personal data. However, in the event of unauthorized use of services (i.e. contrary to the Regulations, applicable law or provisions of contracts in force between the service provider and the recipient), the service provider has the right to process the recipient's personal data to the extent necessary to determine the liability / recipient.
5. In the case of data transmission by the service provider, he is not responsible for the transmitted data, provided that: the transmission is not initiated, the recipient is not selected, the data being transmitted is not deleted or modified. The exclusion of liability also applies to the automatic and short-term indirect storage of transmitted data, if this action is solely for the purpose of transmitting and the data is not stored longer than is normally necessary to complete the transmission.
6. In the case of indirect storage of data in order to speed up their re-access at the request of the recipient, the service provider shall not be liable if: a) he does not delete or modify the data; b) uses IT techniques recognized and usually applied in this type of activity, determining the technical parameters of access to data and their updating; c) does not interfere with the use of information techniques recognized and usually applied in this type of activity in the field of collecting information on the use of the collected data.
IV. ORDERING AND PAYMENT CONDITIONS FOR THE ATTRACTIONS OF THE SERVICE PROVIDER
1. Descriptions of the types, scope and prices of the Service Provider's individual Attractions are available on the Portals.
2. In order to order the Attractions of the Service Provider, the user completes the appropriate form available on the Portal or via e-mail. The price of the Service Provider's Attractions is fully settled prior to the commencement of the given Attraction.
3. Establishing individual conditions for the implementation of the Service Provider's Attractions takes place via e-mail or by phone, while telephone arrangements require confirmation via e-mail.
4. After confirming the payment of the deposit, the service provider sends the service recipient an order confirmation to the e-mail address of the Service Provider's Attractions, along with a detailed specification of: the type, scope, time and place of starting the Attractions and the person to be contacted.
5. The Service Provider reserves the right to request that a participant who does not comply with applicable law or in a justified situation fails to comply with the recommendations of the service provider or persons acting on his behalf, or violates the principles of social coexistence to leave the Attraction. The price of the Attraction does not change in the above-mentioned case.
6. The Service Recipient is responsible for any damage caused by him or other participants of the Service Provider's Attractions to third parties, according to the estimated losses prepared at the scene of the event. This letter is also a request for payment and obliges the recipient to pay the compensation specified therein.
7. The Service Provider's List of Attractions is set out in the Annex to these Regulations.
V. ORDERING CONDITIONS AND PAYMENT FOR SUPPLIER ATTRACTIONS
1. Descriptions of the types, scope and prices of individual services of Attraction Providers are available on the Portals.
2. In order to book the Provider's Attractions, the user completes the appropriate form available on the Portal or via e-mail and pays the booking fee (also known as the "first payment") to the service provider's bank account number.
3. After confirming the first payment, the service provider sends the service recipient a confirmation of the reservation of the Supplier's Attractions to the e-mail address with a detailed specification of the scope, time and place of its commencement and the contact person (coordinator).
4. The settlement for a Provider's Attraction is made directly between the customer and the Attraction Provider on the basis of a separate agreement concluded with him. The Service Provider informs that it is not a party to such an agreement.
5. The change of the conditions for the performance of a specific Supplier's Attraction during its implementation takes place directly between the recipient and the Attraction Provider.
6. The Service Provider, acting on behalf of and on behalf of the service recipient, orders an Attraction from the Attraction Provider, ie it provides an intermediary service in ordering the Attraction Provider and is not responsible for the way in which the Attraction Provider will implement them.
The Service Provider is responsible to the service recipient for the Service Provider's readiness to implement the Attractions. For this purpose, the service provider may act through its coordinator.
7. The Service Recipient is liable for damages caused by him or other participants of the Attraction Provider or third parties.
8. The list of Suppliers' Attractions is set out in the Annex to these Regulations.
VI. CHANGE AND CANCELLATION OF THE ORDERED ATTRACTION
1. The Service Recipient may resign from the ordered Attraction or change it, subject to sec. 4 and 5 below.
2. The Service Recipient is not entitled, in accordance with Art. 38 point 11 of the Act of 30 May 2014 on consumer rights, the right to withdraw from the contract.
3. If it is not possible to implement the Attractions for reasons attributable to the service provider, he will immediately notify the recipient of this circumstance to the e-mail address indicated in the order form or by phone. In such a situation, the Service Recipient has the right to:
a) change the date of the Attractions based on arrangements with the service provider;
b) cancel the order of the Attractions and receive a refund of the funds paid to the service provider.
4. In the event of a change in the number of participants of the ordered Attraction or any other change on the part of the service recipient, the service recipient is obliged to inform the service provider about this fact at least 7 days before the date of the Attraction implementation to the e-mail address of the service provider: info@jjboats.pl
If the change reported by the customer affects the price of the Attraction, about which the service provider informs the customer, the customer is obliged to settle the price difference before starting its implementation. Failure to settle the price difference releases the service provider from the obligation to implement the Attractions.
5. In the event of the customer's resignation from the attractions for reasons attributable to him, the down payment and the booking fee are non-refundable.
VII. COMPLAINTS
1. Recipients have the right to submit complaints in matters related to the attractions presented on the Portals.
2. Complaints regarding the implementation of the Attraction Provider should be submitted directly to the Attraction Provider. Complaints about the Service Provider's Attractions in accordance with points 3-4 below. The service provider should be informed about submitting a complaint to the Attraction Provider.
3. Complaints should be submitted in writing, by registered mail, to the address of the service provider's seat indicated in point I.1. Of the Regulations or by e-mail to the following e-mail address: info@jjboats.pl
4. A correctly submitted complaint should contain at least the following data:
a) designation of the service recipient (including his name and surname, postal address, e-mail address, telephone number, and in the case of legal persons, the name, address of the registered office and contact details of the person authorized to deal with matters related to the submitted complaint);
b) description of the problem underlying the complaint.
5. The service provider will endeavor to investigate complaints within 30 days of their receipt by the service provider.
6. The service provider will immediately notify the claimant of the result of considering the complaint in writing or via e-mail to the e-mail address provided in the application.
7. Complaints that do not have the data referred to in sec. 4, are not subject to consideration.
VIII. PERSONAL DATA PROTECTION
1. The processing of personal data of service recipients who are natural persons may include: name, surname, date of birth, e-mail addresses and telephone numbers provided when ordering Attractions. The service provider processes the personal data of the service recipient in order to implement attractions and manage services.
2.The Service Provider declares that he uses technical and organizational measures to ensure the protection of personal data appropriate to the threats and categories of data protected, in particular, protects the data against unauthorized disclosure, removal by an unauthorized person, processing in violation of applicable law and change, loss, damage. or destruction.
3. The rules for the processing of personal data in the service provider's ICT networks are set out in the Privacy Policy.
4. The service provider informs that the service recipient has the right to access their personal data and correct them. Providing the Service Provider with personal data is voluntary, but it may be necessary for the implementation of the Attraction.
IX. FINAL PROVISIONS
1. These Regulations shall apply from June 1, 2021
2. The Service Provider reserves the right to change the content of these Regulations at any time.
Any changes will be posted on the Portal's website and will enter into force on the date of their publication.
3. The user's use of the Portal or Attractions after introducing changes to the Regulations constitutes their acceptance.
4. These Regulations apply only to natural persons who do not conduct business activity. The Service Provider may provide Attractions for legal persons and organizational units without legal personality after concluding a separate agreement concluded as a result of individual negotiations.
